Central Station Excellence

AFA has provided more than 125 years of uninterrupted central station alarm services to our customers. From our UL-Listed and FM-approved state-of-the-art computerized central stations all along the East Coast, AFA provides the eyes and ears for your premises when you cannot. AFA central stations are manned 24-hours a day, monitoring approximately 40,000 subscriber locations. Intrusion, fire, life safety and supervisory alarm conditions from one to hundreds of protection points at your premises, are detected immediately and reported to an AFA central station. There, AFA personnel analyze alarm data swiftly and respond appropriately, either notifying the customer directly, or dispatching police, fire or other response agents to the premises.

Driven to Surpass Excellence

AFA central stations offer select services to meet unique customer needs. Central station operators can provide remote troubleshooting. Systems can be connected directly to police or fire departments. AFA’s automation system enables customers to use a touchtone phone to automatically notify central stations of systems being put into or taken out of test status without operator intervention. Additionally, a feature available to select customers allows them secured access to their own data stored in our central station computers in order to view, change or delete records without operator intervention. Copies of reports, such as “openings and closings records” can be transmitted to our customer via fax or e-mail.